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Goodman
Communication's maintains an information processing system offering
digital voice and data communications platform capable of processing
2,049 simultaneous call configurable to 256 customized automated
and live call vectoring patterns. These systems are integrated
into Goodman Communications customized:
-
Order capture
- Product
fulfillment
Goodman
Communications West, brings together 20 years of telemarketing
experience with state-of-the-art voice and data and web-based
communications technology to create "turn-key" Tele-Servicing
programs to the business community on a nationwide basis. Goodman's
unique, single vendor solution delivers three distinct benefits:
- High
quality, easy to manage services. Our vertically integrated
system enables customers to track orders anywhere in the system,
from:
-
800 # order capture
- credit
card processing
- product
fulfillment
- customer
service
- The
synergistic effect of a unified marketing platform insures that
your customers will receive prompt, efficient service.
- Maximizes
the impact of your campaign. The campaign strategy developed
from Goodman's market research makes the most of your marketing
budget. We:
- Identify
your campaign goals.
- Create
a campaign based on your product, goals, and budget.
- Test
this campaign and find where it performs best.
- Maximize
your investment by focusing on productive markets.
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